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After the 10.7.0 version is released, TTS now has been integrated with CMJ. It is possible to export and import TTS configurations by using CMJ. The followings explain, according to the snapshot type you select, it can be seen how the configurations are moved.
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Snapshot Type:
System Configuration:
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Sla SLA Configurations that do not have any project selected will be moved.
SLA Panel data will be transferred. If Card Context contains SLAs, they will be flat-mapped. This means new SLA will be added into the list whereas the old one stays.
Settings - General Tab, JQL will be mapped. Be careful with any references used in JQL.
Settings - SLA Notifier Tabs data will be moved.
Settings - SLA Calculation Scope: Projects and Issue Types will be mapped.
Settings - Scheduled Task: Data will be transferred.
Settings - Advance Advanced Tab: Data will be transferred.
Permission: Groups and Project roles will be mapped.
Since Calendars do not have any reference outgoing. All , all calendars will be cloned into the target instance.
If an Escalation Service does not have any SLA reference then this means it applies to all SLAs, therefore this escalation service will be exported. Escalation service's name will be change changed when importing. In case there is an escalation service with the same name.
If a Report Configuration is meant to be applied for all SLAs then this report will be exported.
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Issue SLAs are main issue-related data. We let the users re-generate SLAs for issues in order to produce more precise data and avoid any degeneration.
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