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This article explains how to setup a subscription and related details.

Table of Contents

Setting a Subscription

  1. Go to Reports > My Reports to view your saved reports.

    Report_Email this report
  2. In the Subscription column, click on ‘Email this report’ to open up the dialog box shown below.

    Create Email Subscription

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  • The subscription reports have a limit of fetching a maximum number of 100,000 issues only.

  • The subscription run status shows a failed message if the report tries to pull more than 100,000 issues. If you want to fetch more than 100,000 issues, then it is recommended to break the report into smaller reports using JQL.

    Email Subscription_failed message.jpg

Editing and Deleting a Subscription

Once a subscription is setup, the link ‘Email this Report’ changes to the next run time as shown below. Clicking on the next run time link, opens up the edit window which is similar to the setup window described above.

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In addition to editing the subscription, the edit window also provides a button to delete the subscription if it isn’t required anymore (screenshot below highlights the Delete button)

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Related articles

Publishing a Report