| Name | Routine Usage | Field | Type |
|---|
|
| issueId | numberinteger | | name | string | | decision | string | | createdDate | date | | completedDate | date | | statusId | string | | approvers | string[] | | JRequestType |
| id | numberinteger | | portalId | number | | issueTypeId | number | | iconId | number | | name | string | | description | string | | helpText | string | JSlaInformation | Anchor |
|---|
| JSlaInformation |
|---|
| JSlaInformation |
|---|
|
|
| name | string | | completedCycles | JSlaCompletedCycle | | ongoingCycle | JSlaOngoingCycle | | JSlaCompletedCycle |
| startTime | date | | stopTime | date | | breached | boolean | | goalDuration | number | | elepsedTime | number | | remainingTime | number | | JSlaOngoingCycle |
| startTime | date | | breachedTime | date | | breached | boolean | | paused | boolean | | withinCalendarHours | boolean | | goalDuration | number | | elepsedTime | number | | remainingTime | number |
|