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Here is a list of predefined structures that are used throughout Power Scripts with specific routines for Jira Service Desk.

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NameRoutine UsageFieldType

JApproval

Anchor
JApproval
JApproval








issueIdnumber
namestring
decisionstring
createdDatedate
completedDatedate
statusIdstring
approversstring[]
JRequestType





idnumber
portalIdnumber
issueTypeIdnumber
iconIdnumber
namestring
descriptionstring
helpTextstring

JSlaInformation

Anchor
JSlaInformation
JSlaInformation



namestring
completedCyclesJSlaCompletedCycle
ongoingCycleJSlaOngoingCycle
JSlaCompletedCycle




startTimedate
stopTimedate
breachedboolean
goalDurationnumber
elepsedTimenumber
remainingTimenumber
JSlaOngoingCycle






startTimedate
breachedTimedate
breachedboolean
pausedboolean
withinCalendarHoursboolean
goalDurationnumber
elepsedTimenumber
remainingTimenumber