You can change Canned Responses global settings by going to Add-ons administration and then Canned Responses > Responses Configuration.
Google Analytics
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You can disable this feature if there is any reason you don't want to send your statistics.
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Access to shared responses
You can manage use groups and roles entitled to use the plugin. Entitled user can see and use project and global templastemplates. It's enough for user to be in one user group or have one of the given roles in project context to use Canned Responses.
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| Entitled | Not entitled | |
|---|---|---|
| Personal |  | |
| Project | |  |
| Global | | |
- Can view
- Can't view
Access to plugin
By default all JIRA users can use personal Canned Responses. In this section you can hide the plugin completely for users beyond groups and roles selected in the section access to shared responses.
Example personal templates
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