Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


...

Panel
panelIconIdatlassian-info
panelIcon:info:
panelIconText:info:
bgColor#F4F5F7

This page is about JEP for Jira DC. Using Cloud? Click here.

The Time Since Last Public Comment custom field calculates the amount of time passed since the last public comment. It can be configured to work

...

with a specific working calendar.

The custom field

...

displays the total time passed since the last public comment

...

Image Removed

Creating The Time Since Last Public Comment Custom Field

...

:

Image Added

On this page:

Table of Contents
minLevel1
maxLevel6
outlinefalse
styledefault
typelist
printabletrue

Step 1: Create a Time Since Last Public Comment

...

custom field

  1. From Jira settings, navigate to Manage Apps.

  2. From the side menu, find Enhancer Plugin for JIRA.

  3. Click Custom Field Configuration.

  4. Click the Add new JEP custom field button.

  5. Click the Duration tab on the left-hand side of the dialogue. 

...

  1. image-20241018-152023.pngImage Added
  2. Select Time Since Last Public Comment, then

...

  1. click Add custom field.

...

Step 2: Configure the field

  1. Fill in the dialog box:

...

image-20241018-152439.pngImage Added
  • Name Create a

...

  • name for the custom field (this will appear on screens and can be used in JQL).

  • Comment Type – You can select all comments or only the public ones.

  • Comment Made By – Filter the type of comment author by setting

...

  • this field. You can choose between any user, a user in a particular group, role, or field.

...

  • After setting the

...

  • field, a dropdown box will appear

...

  • . In that dropdown box, you can pick the group, role, or field to which the comment author belongs.

...

  • If you select Any user, the dropdown box will not appear.

...

  • End Condition Set this field to the condition

...

  • that determines when the calculation for this field should stop. You can

...

  • select either a

...

  • specific status or

...

  • the resolution

...

  • of the issue as your criteria.

...

  • Working calendar – Choose a working calendar (defined in Jira Admin > Manage apps > ENHANCER PLUGIN FOR JIRA > Calendars) to calculate time based on specific work hours.

  • Time format –  Configure the display options (both for the issue

...

  • main view,

...

  •  navigator view, 

...

  • and board view)

...

  • . The Use Separator

...

  • lets you

...

  • define your own separator for the time

...

  • display. You can also choose to not

...

  • have a separator.

...

  1. Click the Save custom field button.

Tip

You must link the custom field with the appropriate screens

...

to see them.

...

You can always configure or delete the custom field by simply clicking on the cog icon on the right-hand side.
 Image Removed

Searching with The Time Since Last Public Comment Custom Field

Advanced search

...

For more information, refer to the Jira documentation.

Usage in JQL searches

Advanced search

image-20241018-161251.pngImage Added

Sample results in issue navigator

...

Image Added