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CMJ allows only one snapshot creation at a time. This means that before you attempt another one, you should wait for the current one to complete.

Solution

To kill an ongoing wait for the process of snapshot creation, here are the two options/deployment, below is a way:

  • When an operation is running in the background, wait for the previously started operation to be completed. You can monitor this in the CMJ's Audit log for a message that suggests the snapshot is created.
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To kill the process of snapshot/deployment, below is a way:

  • Rarely can the operation get stuck because of an unexpected issue with the platform. In this case, the solution is to restart JIRA and create a new snapshot or Deploy the snaphsot.