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While creating a snapshot of a project with several issues, if the process is interrupted and when an attempt to take another snapshot is made, the below error is thrown:

Error Message 

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Job with name 'com.botronsoft.jira.rollout.snapshot' has already been scheduled.

Log Entries 

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ERROR user1234 xxxxxxxxx xxxxxxxxxxx 10.0.1.1,10.0.1.2,10.0.1.3 /rest/configuration-manager/1.0/snapshots/progress/4 [c.b.j.r.impl.rest.AbstractResource] com.botronsoft.jira.rollout.jobs.JobAlreadyScheduledException: Job with name 'com.botronsoft.jira.rollout.snapshot' has already been scheduled
java.util.concurrent.ExecutionException: com.botronsoft.jira.rollout.jobs.JobAlreadyScheduledException: Job with name 'com.botronsoft.jira.rollout.snapshot' has already been scheduled

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  1. When an operation is running in the background, wait for the previously started operation to be completed. You can monitor this in the CMJ's Audit log for a message that suggests the snapshot is created.
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  2. Rarely can the operation get stuck because of an unexpected issue with the platform. In this case, the solution is to restart JIRA and create a new snapshot.

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