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Problem

While trying to edit a gadget on an existing dashboard, the user receives an error message: “The data source doesn't exist, or you do not have permissions.” Error received while trying to edit a gadget on an existing dashboard. Users can edit the dashboard by selecting “This Jira Instance Datasource,” but configuration changes for gadgets affect the dashboard.

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To collaborate on the same gadgets with the same datasource, create a new datasource with the permission of “My organization.” Thus, any logged user in that instance can use that datasource.

1 > Navigate to Apps > Dashboard Hub

2 > Click on Three dots next to the Edit button > Click on Add Datasource

3 > Select Jira > Add Name and Instance URL

4 > Set permissions to organization > Click on Add

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Note

Changing the datasource on the existing gadget will remove the configuration. The user will have to reconfigure the gadget or re-create the dashboard with new datasource

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