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7. That’s it! 🎉 The report will now be accessible from the list below. Here is an example:
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| Panel |
|---|
| panelIconId | atlassian-info |
|---|
| panelIcon | :info: |
|---|
| bgColor | #F4F5F7 |
|---|
|
Once you’ve created a summary report, if you have an SLA that didn’t reach the target date, it shows the remaining duration of this SLA. If you have an SLA that has already been breached, it shows the overdue duration of the SLA. |
🤔 What are the other SLA report options?
| Panel |
|---|
| panelIconId | 1f4ca |
|---|
| panelIcon | :bar_chart: |
|---|
| panelIconText | 📊 |
|---|
| bgColor | #DEEBFF |
|---|
|
Generate an SLA Durations Report |
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