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Select which Time Format to use.
Narrow down the visibility of the Overview Tab and SLA Panel by using JQL filters.
Rename SLA Status Labels.
Set default values for SLA notifiers.
2. SLA Notifiers Tab –On this page, you can:
Enable/disable TTS notifications, as well as set up a default notifier template that will be used as a template when creating new notifiers.
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Set values for JQL row limits, recurring notifier limits, and regeneration concurrency.
8. Support Tools – On this page, you can:
Enable this Time to SLA Log File to keep Time to SLA logs in a separate file. Visit logs/time-to-sla.log to access logs.