| Auibuttongroup |
|---|
| id | 99n8160gkwq |
|---|
title | | alignment | left |
|---|
| direction | horizontal |
|---|
| Auibutton |
|---|
| colorPalettes | Default |
|---|
| color | #F4F5F6 |
|---|
| textColorPalette | Default |
|---|
| id | q12gcx2fmw |
|---|
| title | Server |
|---|
| type | standard |
|---|
| textColor | #091E42 |
|---|
| backgroundColorPalette | Default |
|---|
| url | https://confluence.spartez-software.com/display/CFSD/Chat+for+Service+Management |
|---|
|
| Auibutton |
|---|
| colorPalettes | Default |
|---|
| color | #3E6FB5 |
|---|
| textColorPalette | Default |
|---|
| id | x7elw2ijnlj |
|---|
| title | Cloud |
|---|
| type | standard |
|---|
| textColor | #FFFFFF |
|---|
| backgroundColorPalette | Default |
|---|
| url | https://appfire.atlassian.net/wiki/spaces/CHAT/pages/87982519/Enable+Pre-Chat+Form |
|---|
|
|
| Panel |
|---|
| panelIconId | f3de15fc-91a3-428f-9029-3800cee956e3 |
|---|
| panelIcon | :ichat: |
|---|
| panelIconText | :ichat: |
|---|
| bgColor | #F4F5F7 |
|---|
|
This page is about Chat for JSM Cloud. Using Server or Data Center? Click the Server button abovehere. |
The Pre-Chat form is a handy feature that allows you to ask your customers for their email addresses, phone numbers, or the topic they are interested in before the conversation starts. It allows Agents to see already pre-populated issues and not lose service requests when no Agent is online.
...