| Excerpt | ||
|---|---|---|
| ||
Calculates how many times the issue has been resolved and then reopened so far. |
The " Reopened " Status Counter Custom Field calculates how many times the issue has been resolved and then reopened so far. This is based on the resolution field, which needs to be changed from a value to EMPTY.
To create a
...
Reopened
...
Counter Custom Field
- Navigate to Jira Admin > Add-ons > to Apps > Enhancer Plugin Menu > Custom Field Configuration and go to the Counter Fields tab.
- Click on the
button.the Add New Counter Custom Field and select Reopened Counter.
- Fill in the dialog box:
- Select JEP - "Reopened" Status Counter in the custom field drop-down menu.
- Create a name for the custom field.
- Click on the Add Custom Field button.
...
This custom field can be used to sort or search in issue navigator..
| Info |
|---|
Do not forget to add this custom field to appropriate screens. The issues which are updated after this custom field was created, will be automatically updated, and they will reflect the correct value. However, you will need to re-generate for already existing issues if there is no update. |