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Tableau Connector Pro for Jira app integrates with Insight in Jira Service Management. This integration further extends the capabilities of Insight asset and configuration management in Jira cloud and DC/Server to visualize the required data for actionable insights in Tableau. With this integration, you can import Insight Attributes and Insight Types field information to Tableau Desktop.

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Note

Pre-requisite to use Insight (Assets):

Table of Contents
minLevel1
maxLevel4
outlinefalse
styledefault
typelist
printabletrue

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Info

  • Insight is now called Assets. For more information, refer toInsight is now called Assets.

  • It is required to define a custom field in Jira to import the values of Insight Attributes and Insight Types.

  1. Navigate toJira> Tableau Connector Pro > My Connectors > WDC (Legacy)and copy theTableau Web Data Connector URL. For more information, refer toMy ConnectorConnectors - WDC(Legacy).

    Tableau_WDC_URL.jpg

2. Navigate toTableau Desktop > Web Data Connector.Enter the Tableau Web Data Connector URL to Tableau Desktop as a data source to import the data into Tableau. For more information, refer to Import into Tableau - WDC(Legacy).

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