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SLA Summary Report lets you see the most important information about your SLAs in the most concise way possible.
SLA Detail Report provides a more in-depth look into your SLAs.
SLA Durations Report enables you to create bar, stacked bar, and line chart reports for a selected time period and content.
SLA Status Report allows you to present SLA status information as a pie chart.
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🤔 When should you use which? The SLA Summary Report is useful for developing issue-based reports, whereas the SLA Detail Report is better for creating SLA-based reports. Meanwhile, the SLA Durations Report is perfect for visualizing your work and getting information across in an instant. |
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