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Overview

  • Administrators are globally defined per bot.

  • Users can request access to join the administrator list.

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Configure administrators

  1. Go to https://account.nextup.ai (or your custom URL if self-hosted).

  2. Go to Security under Workspace

  3. Enable the Restrict Account Access toggle.

  4. Select the users who can manage channel configurations. Don't forget to add yourself (if applicable).

  5. Save settings.

Account Security panel

Request Administrator Access

  1. The user attempts to log in to your account at https://account.nextup.ai.

  2. The system tells users that access is restricted and allows them to request access.

  3. The user clicks to request access.

  4. The access request is confirmed.

Approve access requests in Slack

  1. A user requests access to your administrators' group.

  2. Your current administrators receive a message in Slack.

  3. The administrators click the Allow button to allow access.

  4. We notify the requestor in Slack.

New users added via this process will be visible in the administration list for administrators.