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The Assets & Inventory Plugin for Jira is highly customizable, similar to JIRA itself. However, the check-out and check-in feature out of the box, but there is a configuration solution;functionality isn't enabled by default. This guide will walk you through configuring this feature.

• Define a 'Assigned user' attribute (field).

  • if all the customers are JIRA users select 'UserPicker' type for the 'Assigned user' attribute 

  • if customers are not JIRA users, select 'Text' for a free text field

• Define 'Sign-out date' and 'Rreturn date' attributes with DatePicker 

• Define 'In Use' attribute with RadioButtonList (Yes/No)

• Add the 4 attributes to the forms you wish to track

• When an item needs to be cheked-out, set the fields as;

  • In Use = true

  • Assigned User = John Smith 

  • Sign-out date = 2018/7/5

  • Return date = empty

• When an item needs to be cheked-in, set the fields as;

  • In Use = false

  • Assigned User = empty 

  • Sign-out date = empty

  • Return date = 2018/7/5

• You will be able to track all the changes in Asset History audit logs.