Can I see signature information on the ticket without having to click on the panel?
Yep. According to Atlassian there are two options for the panel in the ticket glance display when you open a ticket:
- New display hides the panel, and you need to click on it to see the results.
- Old display makes the panel visible immediately. To enable this view, add ?oldIssueView=true to your URL. As a result, you will see the information on the ticket age without any additional clicks.
I've setup E-signatures Post function, why do I see previous signatures in the E-Signatures tab and in Issue glance?
The post function cleans signatures from workflow status and does not delete any information from E-Signatures tab or Issue glance. This means that your signature will be required again when you try to make transition to a certain state. This is helpful to use the E-Signatures post function along with using the E-Signatures validator.
I have another question, where do I get help?
Yes, let's talk! We'd be happy to help. You can always reach us at products@cprime.com, and we'll get you covered.