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Created by Derya Özdemir, last modified on Nov 10, 2022
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This page is about Time to SLA for Jira Server. Using Jira Cloud? Click the Cloud button above.

In this section, we have gathered information that may help you improve your SLA management experience.

FAQs

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FAQ: Calendars

FAQ: Recalculation

FAQ: SLA Reports

Use Cases

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I need issue-specific SLA actions

I need a reset

I want to send custom SLA notifications to Slack

I need to overcome the time zones

I need to start the SLA when an issue is opened and end it is when resolved

I want to pause the time

I want to configure Time to First Response and Time to Resolution SLAs

I want SLAs to be reset when reassigned

I want to migrate

I want to keep the old while adding new

Cloud Migration Guide

TTS Cloud vs. Server/Data Center Versions

Glossary

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