Connecting to Jira behind the firewall is fully supported with Integration+ and whatever set up you have there is a solution available for you.
What to know
If you CAN whitelist our IP addresses on your firewall you can use Jira Integration+ in the cloud
If you CAN'T whitelist you can self-host via docker with our enterprise edition solution.
Whitelisting
When you whitelist our static IP address you are allowing API calls from our systems in AWS to connect to your Jira instance.
All communication is API based over HTTPS / SSL (encrypted)
We use OAuth to secure our API calls
All Jira permissions are respected automatically
We host with AWS in the East region by default but also offer localized hosting options.
Our secure cloud solution has been evaluated and confirmed to be SOC-II Type 2 and HIPAA compliant.
Self-Hosting via Docker
If you can't whitelist and utilize our solution in the cloud you may be a good fit for our enterprise edition and docker container. This option is available as an add-on to our enterprise subscription plans.
Our software is in a docker container we help you install and configure internally
A master software agreement (MSA) is required to protect our IP in the docker container
No data is ever sent to Jira Integration+ and all support is done remotely
Static IP Addresses
34.194.199.171
34.236.19.214
52.6.115.168
54.83.165.114