• Verified

    • Uninstall JSU

    Owned by IT Ops Notifications
    Last updated: May 22, 2024 by Deborah Scott
    1 min read

     

    JSU for Jira Server/Data Center

    This is the documentation of JSU for Jira Server/Data Center. If you are using JSU on Jira Cloud, see our JSU Cloud documentation.

    Can we help you? 

    If you are facing any problems with configuration, missing a feature, or need more information about JSU, contact our support team. Our experts are always happy to help.

    To remove JSU from your Jira instance

    1. Log in as a Jira Administrator.

    2. Click the Administration cog icon in the top right of Jira.

    3. Select Add-ons > Manage add-ons to display the list of apps installed on your Jira instance.

    4. Select JSU. The details for the JSU app display.

    5. Click Uninstall. The information summary displays an Uninstalling message, and the app will be uninstalled from Jira.

    Re-enabling / Permanent removal

    • You can remove and re-install JSU without the loss of your configurations.

    • All implemented features remain in your workflows and are therefore available again after the re-installation.

    If you want to permanently remove JSU from your instance, you must first remove all the implemented JSU features from your workflows. The JSU Configuration Guide reminds you of all the possible JSU components that you might have to remove.

    Â