Configuring notifications

The connector can notify relevant Workplace users upon field changes in Jira. For example, when someone updates the summary of a Jira issue, a notification with the details of the changes will be sent to Workplace. 

Some commonly used fields for which you can choose to get notifications for:

  • Priority

  • Summary

  • Status

  • Assignee

  • Comments

  • Due date

Setting up notification triggers

  1. Click Apps > Connector for Workplace and Jira to reach the app's configuration page.

  2. Click Start on Step 2: Configure Notification card. You will be redirected to the app configuration page.

  3. Under Notification events, you have two options:

    1. Defining your own list of fields to trigger notifications for:

      1. Click Search fields and select the Jira fields to be used from the dropdown. The app will send notifications to the Workplace when changes are made to these fields.

      2. Then, click Add to add a field to the list. 


    2. Optionally, toggle the Enable notifications for all fields, if you want to enable the notifications for all the fields defined in your project. 

  4. Under Projects, you have two options:

    1. Define your own list of projects that can trigger notifications for:

      1. Click Search Projects and select the Jira projects to be used from the dropdown. Workplace alerts will then be enabled for all supported events on these projects.

      2. Then, click Add to add a project to the list.


    2. Optionally, toggle the Enable notifications for all fields, if you want to enable the notifications for all the projects. 

  5. The changes are auto-saved. 

  6. The card has turned green to indicate that the setup has been successful. 

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