Problem Statement
Users gets an Internal Error with response code 500 while trying to use getSpaceList CLI Action
Error Message
Remote error: Internal server error. Report to support. Response code: 500.
Log Entries
{"self":"https://wiki.domain.com/rest/api/latest/space?expand=description.plain%2Cmetadata.labels%2Chomepage","next":"/rest/api/latest/space?expand=description.plain%2Cmetadata.labels%2Chomepage&limit=25&start=300","prev":"/rest/api/latest/space?expand=description.plain%2Cmetadata.labels%2Chomepage&limit=25&start=250","base":"https://wiki.domain.com","context":""}}
URL requested: https://wiki.domain.com/rest/api/latest/space?expand=description.plain%2Cmetadata.labels%2Chomepage&limit=25&start=300
Request type: GET
Content type: application/json; charset=utf-8
Request property Cookie, value: [JSESSIONID=D212***]
Request property X-Atlassian-Token, value: [no-check]
Request property Content-Type, value: [application/json; charset=utf-8]
Response code: 500, message: null, url: https://wiki.domain.com/rest/api/latest/space?expand=description.plain%2Cmetadata.labels%2Chomepage&limit=25&start=300
Error data: {"reason":"Internal Server Error","message":"","statusCode":500}
Retry request on 500 error.
Request property Cookie, value: [JSESSIONID=D212***]
Request property X-Atlassian-Token, value: [no-check]
Request property Content-Type, value: [application/json; charset=utf-8]
Response code: 500, message: null, url: https://wiki.domain.com/rest/api/latest/space?expand=description.plain%2Cmetadata.labels%2Chomepage&limit=25&start=300
Error data: {"reason":"Internal Server Error","message":"","statusCode":500}
Retry request on 500 error.
Request property Cookie, value: [JSESSIONID=D212***]
Request property X-Atlassian-Token, value: [no-check]
Request property Content-Type, value: [application/json; charset=utf-8]
Response code: 500, message: null, url: https://wiki.domain.com/rest/api/latest/space?expand=description.plain%2Cmetadata.labels%2Chomepage&limit=25&start=300
Error data: {"reason":"Internal Server Error","message":"","statusCode":500}
Problem determination - response: 500: null
Problem determination - response url: https://wiki.domain.com/rest/api/latest/space?expand=description.plain%2Cmetadata.labels%2Chomepage&limit=25&start=300
Problem determination - request url: https://wiki.domain.com/rest/api/latest/space?expand=description.plain%2Cmetadata.labels%2Chomepage&limit=25&start=300
Problem determination - response data: {"statusCode":500,"message":"","reason":"Internal Server Error"}
reset session
Environment
| Application | Confluence CLI |
|---|
Cause
One will get the above error message, if there are Confluence spaces which has no description and in the database, it shows NULL against the description value.
Solution
On receiving the internal server error with response code 500, follow the below steps:
Verify if the description of the spaces is Null, by running the following database query.
SELECT * FROM spaces WHERE spacedescid IS NULL ;
If there are any space(s), which has the description as NULL in the above results, then make sure to provide space with valid description.
- Once you update the description in the space(s) then re-run the getSpaceList action. This time you will not get the Response Code: 500 error.