Jira Field Configuration

We’re allowing you to do cool stuff and things with how we display your issues! You can:

• Select fields that will never be displayed (Global Hidden Fields)

• Select fields that will be displayed (Global Field Configuration)

• Select fields that will be displayed for issues in a particular project

Getting Started:

1. Navigate to the Account Portal.

2. Click Jira Field Configuration on the sidebar.

3. Click Add Configuration.

Adding a Global Hidden Field

1. Select Global Hidden Fields.

2. Click Next.

3. Use the search bar to add fields that should be hidden.
   If a required field is hidden, but does not have a default value set, it will still be shown on transition screens.

4. For each field, you may select where it is hidden- everywhere, in Slack messages, in the view modal, and/or in transition dialogs.
   Default value: Hidden Everywhere

5. Click Save.

Adding a Global Field Configuration

1. Select Global Field Configuration.

2. Click Next.

3. Use the search bar to add fields, and the arrows to order them.
   The first five fields (Summary, Description, Type, Status, Priority) cannot be reordered, only removed.
   Placing a field among these values will cause it to still display below “Priority”.
   The message preview will update live to reflect the updated list.

4. Click Save.

Adding a Project Field Configuration

1. Select Project Field Configuration.

2. Select a project from the dropdown.

3. Select what issue types (or “All Issues” for all issue types) will respect the field configuration.

4. Click Next.

5. Use the search bar to add fields, and the arrows to order them.
   The first five fields (Summary, Description, Type, Status, Priority) cannot be reordered, only removed.

   Placing a field among these values will cause it to still display below “Priority”.

   The message preview will update live to reflect the updated list.

6. Click Save.

Sending a Test Message

In order to see the field configuration applied to an existing issue in your system:

1. Navigate to the Account Portal.

2. Click Jira Field Configuration on the sidebar.

3. Click Send Test Message.

4. Use the search bar to find an issue by key or summary

5. Click Send Message.

Integration+ will send a DM to your user containing the selected issue with all current field configurations applied.