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java.lang.OutOfMemoryError: GC overhead limit exceeded

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Symptoms:

On snapshot creation Configuration Manager fails with an error similar to this.


Cause:

This can happen in case the system contains issue data that is disproportionate to the amount of system memory / heap size allocated on the environment. Refer to Atlassian's Jira sizing guide  https://confluence.atlassian.com/enterprise/jira-sizing-guide-461504623.html

Resolution:

Refer to the following article and more specifically to increasing JIRA application memory  for instructions how to resolve this issue.

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