Can we help you?
In case you are facing any problems with the configuration, miss a feature or need more information about JSU, contact us at any time via our Service Desk!
In order to remove JSU from your JIRA instance
- Login as JIRA Administrator
- Click the cog icon
on the top bar to open the JIRA administration console. - Via 'Add-ons' > 'Manage Add-ons' tab in the left menu, you will see all add-ons installed on your JIRA instance.
- Click the JSU add-on. The details for the JSU add-on will display.
- Click the 'Uninstall' button. The information summary will display an 'Uninstalling' message and the add-on will be uninstalled from JIRA.
- Restart JIRA.
For Re-enabling / Permanent removal
- You can remove and re-install JSU without the loss of configuration made.
- All implemented features "stay" in your workflows and therefore will be available again after the re-installation.
Be aware that if you want to remove JSU permanently from your instance, you first have to remove all implemented JSU features from your workflows! See the JSU Configuration Guide for the list of all modules of JSU, which you might have to remove.