Message actions provide an easy shortcut to kick off the Jira issue creation process from any message in Slack
What to know:
The message action feature can be used from anywhere within Slack.
Users need to connect their Slack and Jira accounts to get started.
The project and issue type will be defaulted based on the users preferences.
Creating a Jira issue with the message action
Click the more actions button on a message in Slack
Go to more message shortcuts
Type create to find the Create Jira issue shortcut.
Complete the form to create your Jira issue.
We will default the project and issue type based on your user preferences or ask you which project and type.