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Channels and Users from Account Dashboard

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Users with access to administer the account can add the bot to channels and invite users to authorize the bot.

Channel List

  1. Go to account.nextup.ai.

  2. From the left navigation select Channels & Users.

  3. You will see a list of the connected channels on the Channels tab. You can search for a specific channel using the search bar. You will also see information about the channel:

    1. Number of participants in the channel

    2. If notifications by the bot are enabled

    3. If a custom Jira webhook has been created by the bot for the channel

    4. If Quick Create has been configured for the channel

  4. If channel permissions have been configured for that channel you can clear these permissions by clicking Clear under the Clear Security column.

Add to Channel from List View

  1. Go to account.nextup.ai

  2. From the left navigation select Channels & Users.

  3. You will see a list of the connected channels on the Channels tab. You can add the bot to a channel by selecting Add to Channel.

  4. Use the dropdown to select a channel or search by channel name.

NOTE: you can add multiple channels to add the bot in bulk

  1. Click Submit to add the bot to the channel.

User List

  1. Go to account.nextup.ai.

  2. From the left navigation select Channels & Users.

  3. On the Connected Users tab, you will see a list of the users who have connected their Slack and Jira accounts.

  4. If you want to remove the bot connection, click Remove connection.

Invite User from List View

  1. Go to account.nextup.ai

  2. From the left navigation select "Channels & Users"

  3. On the "Connected users" tab, click "Invite User" to send that user a prompt within Slack to start the process of connecting their Slack and Jira accounts.

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