Use Cases

Explore use cases of how Canned Responses’ numerous functions can solve the bottlenecks in your work and be useful for a plethora of tasks in practice.

I want to add a signature to my responses

I want to update the issue status/ fields automatically while commenting

I want to share a template with my team

I want to use the template to populate the issue description

I want to know how my team uses the templates

I want to organize templates into groups/categories

I want to reply to multiple JSM tickets at once

I want to get dynamic values from Jira fields populated automatically in my comment