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In Jira, the Assignee field is used to specify who is responsible for an asset. With the update to AIP v7.0, the Assignee field has become a default system field. If you've been using a custom Jira User Picker to assign assets, this guide will show you how to transfer that information to the system's Assignee field.
Step-by-Step Guide to Migrating Assignee Data
Important Note
If the assignee information in a text attribute does not correspond to a valid Jira username or user key, it will not be transferred and will be ignored during the update process.
Step 1: Select the Assets to Update
There are two methods to select assets for updating:
Via Checkbox: Manually select the assets using checkboxes and choose the Update Selected option from the Bulk Operations menu.
Via Filter: Use filters to select assets and then select Update All from the Bulk Operations menu.
Step 2: Choose the Field for Update
After selecting the assets:
A pop-up will appear. Select Assignee (System) from the list.
Click Continue to proceed to the field selection step.
Step 3: Specify the Data to Transfer
At this stage, specify the source from which the assignee data will be transferred:
Choose Jira User Picker (Assignee) if the assignee data is currently held in a user picker field.
Optionally, select By Another Text Attribute if your assignee information is stored in a text attribute.
Ensure the correct data source is selected for a smooth transition.
Step 4: Update the Assets
Once the data source is configured:
Click Update to apply the changes to the selected assets.
Monitor the progress in the Bulk Operations Status pop-up window.
Step 5: Verify the Update
After the process completes, verify that the data from the Jira User Picker (Assignee) has been successfully moved to the Assignee (System) field.
