Viewing Electronic Signature Fields with credentials
When you perform the changes for the selected screens, credentials are required otherwise you will not be able to complete the update a ticket or change its status.
The following example shows that the signature is required when a user is moving the issue from "In Progress" to "To Do".
The following example represents the signatures and errors when the entered user credentials are invalid. Until or unless a user provides valid credentials, they will not be able to update the ticket.
Viewing Electronic Signature Field Issue Screen
The following example represents electronic signature field on the Issue Details screen.
All issue signatures information can be viewed in Issue Activity panel.
Do not change the custom field name
Once you've created the Electronic Signature custom field, do not change the field name because it will no longer be visible in the Issue Signs Information tab.
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