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Overview of Use Cases

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Whatever you can do in Jira with a keyboard and a mouse (so pretty much anything) the scripts can do as well–only faster.

Automate

  • Update issues

  • Automatically create sub-tasks

  • Automatically close issues

  • Calculate the value in a custom field

  • Create new users

  • Edit issues in bulk

  • Connect to a database

  • Retrieve data from an external system

  • Send notification emails

  • Send text messages

  • Write files

  • Upload data to another system

  • Create and update projects

  • Sync with internal LDAP systems to get info about users

  • Send Slack notifications

  • Send emails

  • Write to files to export data

  • Validate input data

  • Sync data between 2 Jira instance

  • Read text from Confluence

Customize

  • Create custom conditions, validators, and actions (post functions) in the Jira workflow

  • Create custom reports

Integrate

  • Connect to (multiple) external databases

  • Connect to Salesforce

  • Connect to legacy systems

Adminster

  • Track usages

  • Hide some request types from certain users in the Service Management portal

  • Hide fields from users who are not managers

  • Write to custom logs

What else can it do?

What else can it do besides everything? Let's see it can:

  • Send text messages

  • Your laundry (not really)

  • Play a toilet flushing sound when an issue gets deleted (yes really)

  • Check the weather forecast

  • Do we need to keep going or do you get the point? 😉

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