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Connect Teams and Jira User Accounts

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Prerequisites

  • Each user who wants to interact with Jira from Teams needs to connect their accounts.

  • This is a quick and easy manual one-time process.

  • Unconnected users can view notifications and cards posted in Teams but must be connected to take action on anything in Jira.

  • The Jira application in Teams uses each user's Jira credentials to perform actions as if they were in Jira.

Connect user account automatically

The Jira Integration+ bot will prompt users to connect if they perform an activity that requires authentication.

  1. Navigate to a tab or click a ticket that contains Jira issues or notifications.

  2. Click the Connect Now button.

  3. Click Allow to grant Teams access to your Jira user account.

Connect user account manually

  1. Navigate to the chat tab of the Jira Integration+ bot.

  2. Send the command signin to the bot in chat.

  3. Click the returned sign in button.

  4. Click the connect button.

  5. Click Allow to grant Teams access to your Jira user account.

Disconnect user account manually

  1. Navigate to the chat tab of the Jira Integration+ bot

  2. Send the command signout to the bot in chat

  3. Click the returned sign out button.

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