This is the documentation of JSU for Jira Server/Data Center. If you are using JSU on Jira Cloud, see our JSU Cloud documentation.
JSU adds a Transitions tab to the default View Issue page (Activity section). This tab provides a detailed history of the workflow transitions for the issue, including:
Transition: The Transition column displays the name of the user who triggered the transition, the time of the transition, and the source and destination statuses.
Time In Source Status: The Time in Source Status column displays the amount of time the issue spent in the source status. For example in the REOPENED → IN PROGRESS transition below, the issue was in the REOPENED status for 1m, 24s.
Execution Times: Number of times the transition was executed, for example, the issue below was transitioned from OPEN to IN PROGRESS, three times to date.
All the time calculations on the Transition tab are based on the absolute timestamp, using 24-hour days, including weekends. JSU won’t consider any specific work calendars and, therefore, won’t exclude weekends, holidays, or shift patterns.