Report issues using the Bob Swift Support Desk
Bob Swift Atlassian App (an Appfire Company) develops apps for Atlassian products including apps, tools, and command-line interfaces.
With over 1,400,000 downloads and 40,000 active installs, we provide solutions to increase productivity and extend capabilities for over 10,000 Atlassian customers across 100 countries. Many of our apps, including the award-winning Atlassian Command Line Interface (CLI), empower customers with advanced automation capabilities to improve operational efficiency.
As part of the continuous improvement of support processes and ease of interaction, the dedicated Bob Swift Support team launched the Bob Swift Support Desk. Going forward customers are required to use the Bob Swift Support Desk to create product defects, improvements, questions, technical, and licensing issues for any Bob Swift Atlassian Apps. The Bob Swift Support Desk is backed by a staff of dedicated, world-class product support agents and will respond to any customer issues in an efficient and timely manner.
Since being introduced the Bob Swift Support Desk has been extremely successful with customers. For this reason, we will be disabling create issue access to product-specific projects. However, customers will still be able to view, vote for, watch, and comment on product issues. When a support issue results in a product defect or improvement issue - the Support team will create an issue in the product-specific project, link it to the support issue, and make the support issue reporter either the issue reporter and/or watcher on the issue.
We are confident that using the Bob Swift Support Desk will improve the customer's experience by improving response times and getting your questions answered in a more efficient manner.
Thanks
Bob Swift Support Team
Confluence®, Jira®, Atlassian Bamboo®, Bitbucket®, Fisheye®, and Atlassian Crucible® are registered trademarks of Atlassian®
Copyright © 2005 - 2024 Appfire | All rights reserved. Appfire™, the 'Apps for makers™' slogan and Bob Swift Atlassian Apps™ are all trademarks of Appfire Technologies, LLC.