This documentation is for an old version of Dataplane Reports.

View the latest documentation, or the list of documentation for all versions.

Migrating to Atlassian Cloud

Owned by David Goldstein
Jun 12, 2024
4 min read

Overview

Dataplane Reports is part of Appfire’s industry-leading group of business intelligence and reporting apps, which include:

Dataplane Reports runs on Jira Data Center and Server and is not available on Jira Cloud.

While we continue focusing Dataplane Reports on enterprise-scale reporting for Jira Data Center and Server, we’ve partnered with the Appfire Dashboard Hub team to deliver a first-class Jira Cloud reporting solution for Dataplane Reports customers and a path to migrate your Dataplane Reports data to Dashboard Hub Pro for Jira Cloud.

About Dashboard Hub Pro for Jira Cloud

As with Dataplane Reports, Appfire Dashboard Hub Pro unlocks powerful business insights with reporting built for teams.

With Dashboard Hub Pro, create and share dashboards effortlessly for ITSM, Agile, and DevOps teams with intuitive and custom metrics. Combine data from over 100 gadgets and a dozen integrations, and enable a single reference point where your teams can align and collaborate.

For a quick introduction to Dashboard Hub Pro, and interactive demos, visit:

About Jira Cloud Migration Assistant (JCMA)

We’ve integrated Dataplane Reports with Atlassian’s Jira Cloud Migration Assistant (JCMA) app to provide an automated migration path for moving your Dataplane Reports app data to Dashboard Hub Pro for Jira Cloud.

Atlassian JCMA app is free, pre-installed in every Jira Data Center and Server instance, and typically the main tool that Atlassian customers use to migrate their Jira data. So the Dataplane Reports-JCMA integration likely already fits seamlessly into your existing plans for migrating to Jira Cloud.

For more details on Jira Cloud Migration Assistant (JCMA), refer to the following resources:

Migrating Dataplane Reports

There are two ways to migrate your Dataplane app data to Dashboard Hub Pro for Jira Cloud:

  • Automated migration using Atlassian’s Jira Cloud Migration Assistant (JCMA), or

  • Manually building reports in Dashboard Hub Pro

Automated migration with JCMA should accomplish much of what you need, but as you become familiar with Dashboard Hub Pro, it may be efficient to build some reports directly in Dashboard Hub Pro or tweak the results of an automated JCMA migration to tailor the results to your liking.

Automated JCMA Migration

For automated migration instructions, visit Migrating from Dataplane Server/Data Center to Dashboard Hub Pro Cloud.

Appfire is investing considerable resources in integrating Dataplane Reports with JCMA and Dashboard Hub Pro to provide a path for moving your Dataplane reports to Cloud.

Support for migrating various types of Dataplane reports and features will be delivered in phases via coordinated releases of Dataplane Reports and Dashboard Hub Pro.

Contact Appfire Support to share with us your Cloud migration timeline, or any specific Dataplane Reports migration needs.

Current support for automated JCMA migration of Dataplane Reports data includes the following:

Type of Dataplane Report

Migration Support Status

Limitations/Known Issues

Type of Dataplane Report

Migration Support Status

Limitations/Known Issues

Supported

  • supports migrating 1 “Segment By” option. Additional “Segment By” options are not yet supported and ignored.

  • The “Segment By” project category or Jira issue (key) is not yet supported and ignored

  • “Max Categories” is not yet supported and ignored

  • “Show Statistics” selections will need to be re-selected after migration

  • Customizer Scripts are not yet supported and ignored

  • the Multiple Pie Charts chart type is converted to a single pie chart

  • reports shared with Jira groups or project members are currently migrated as private reports (“Not Shared”)

Coming soon

 

Additional Limitations and Known Issues

  • Dataplane Reports dashboard gadgets, as configured on Jira-native dashboards, are not currently migrated

Manual Migration

See Create your Dataplane Server/Data Center reports in Dashboard Hub Pro Cloud for an introduction to manually building Dataplane reports in Dashboard Hub Pro.

Migration Support

Contact Appfire Support with any migration questions, or if you encounter challenges migrating your Dataplane Reports data to Cloud. We are happy to work with you to solve any issues you might encounter.