Release notes

Release notes 9 April 2026

Apr 9, 2026

• Fixed inaccurate issue filter search results that made some filters hard to find.

• Fixed Time to SLA custom fields (e.g., Duration) showing “Failed to load SLA values” instead of SLA information.

Release notes 7 April 2026

Apr 7, 2026

• Bug fixes

Release notes 1 April 2026

Apr 1, 2026

• Improved performance and reliability, including faster SLA configuration/recalculation and optimized SLA calculations.

• Enhanced security with better validation for webhooks/notification URLs and fixes to potential data exposure issues.

• Resolved bugs, including missing SLA generation (webhook issues), duplicate Slack notifications, and incorrect label display in SLA conditions.

Release notes 27 February 2026

Feb 27, 2026

• Hotfix for SLA panel not loading

Release notes 26 February 2026

Feb 26, 2026

• Hotfix for Exceptions feature affecting holiday creation

Release notes 20 February 2026

Feb 20, 2026

• “Settings” is now “Administration”

• Introducing new SLA custom fields

  • SLA Indicator field

  • SLA Date field

  • Coming soon: SLA Duration field

• Bug fixes

Release notes 19 February 2026

Feb 19, 2026

• Improved REST API routing and new whoami script

• Updated documentation links

• Bug fixes

Release notes 6 February 2026

Feb 6, 2026

• SLA condition editing bug fix

Release notes 5 February 2026

Feb 5, 2026

• SLAs using a Dynamic Calendar bug fix

Release notes 2 February 2026

Feb 2, 2026

• New feature: Exceptions in calendars

• Bulk fetch operations bug fix

Release notes 29 January 2026

Jan 29, 2026

• Recalculation bug fixes

• Report bug fix

Release notes 21 January 2026

Jan 21, 2026

• Report bug fixes

• JCMA migration bug fix

Release notes 19 January 2026

Jan 19, 2026

• More efficient issue fetching

• Bug fixes

Release notes 13 January 2026

Jan 13, 2026

• Bug fixes

Release notes 27 February 2026

Feb 27, 2026

• SLA panel bug fix

Release notes 31 December 2025

Dec 31, 2025

• Easier access to Dynamic Calendar fields

• Bug fixes

Release notes 17 December 2025

Dec 17, 2025

• Time to SLA is now on Forge

Release notes 3 December 2025

Dec 3, 2025

• Announcement: Upcoming Forge-related changes

Release notes 23 October 2025

Oct 23, 2025

• French translation update

• Filter search improvements

• Bug fixes

Release notes 2 October 2025

Oct 2, 2025

• Bug fixes

Release notes 18 September 2025

Oct 18, 2025

• SLA recalculation bug after migration fix

Release notes 18 August 2025

Aug 18, 2025

• New feature: Ability to ignore issue updates from specific users

• Bug fixes

Release notes 12 August 2025

Aug 12, 2025

• Unified Slack channel for install/uninstall events

• Improved SLA accuracy for breached work items

• Selective work item update ignoring

• Bug fixes

Release notes 31 July 2025

Jul 31, 2025

• Import page optimization

• Status report clarity

• Bug fixes

Release notes 29 July 2025

Jul 29, 2025

• Bug fixes

Release notes 17 July 2025

Jul 17, 2025

• Exporting SLA data to eazyBI bug fix