How to Import

This page is about Time to SLA for Jira Cloud. Using Jira On-Prem? Click the On-Prem button above.

  1. Go to Import/Export on the sidebar and click Import.

  2. Upload the file you want to import, select its source (Cloud or On-Prem), and specify where it’s coming from.

  3. Select how you’d like to merge imported configurations with existing ones.

  4. Select and match the components you want to import.

  5. On the Summary screen, check if there are any mistakes in your selections. After you make sure everything is as it should be, click Import.

  6. Once the process is done, it will look like this and the imported configurations will appear on your related screens:

Keep in mind that how the SLAs are set up in the source project will have an effect on the performance of the import!