Cloud Migration Resources
Planning a Cloud migration? These resources can help you get started:
→ Time to SLA Cloud features – Review Cloud features and understand key differences between DC and Cloud.
→ Migration support from Appfire – Learn how we can help you migrate smoothly.
Release notes 21 January 2026
Release date: Jan 21, 2026
Our team is thrilled to announce the latest release of Time to SLA for Jira Cloud.
Bug fixes
The following bugs are fixed in this release:
Resolved an issue where periodic reports were running inconsistently and were not always triggered as expected.
Fixed a problem where customer (portal-only) users couldn’t see the SLA panel even when it was configured to be visible on the portal.
Fixed a timeout issue during group retrieval in JCMA, improving reliability for instances with large numbers of groups.
Addressed errors related to ElastiCache to improve overall system stability.
Fixed an issue where generating a report from the UI could result in an Internal server error. This was caused by a bulk fetch timeout and has now been resolved.
Questions and feedback
Explore exciting features, pricing updates, reviews, and more on the Marketplace.
Stuck with something? Raise a ticket with our support team.
Do you love using our app? Let us know what you think here.
Credits
Thank you to our valued customers! Your incredible support and feedback inspire us to improve continuously. We appreciate your trust in Time to SLA!