Cloud Migration Resources
Planning a Cloud migration? These resources can help you get started:
→ Time to SLA Cloud features – Review Cloud features and understand key differences between DC and Cloud.
→ Migration support from Appfire – Learn how we can help you migrate smoothly.
Release notes 18 August 2025
Release date: Aug 18, 2025
Our team is thrilled to announce the latest release of Time to SLA for Jira Cloud.
New features
Ability to ignore issue updates from specific users
You can now configure your project to ignore updates made by specific users. This helps reduce unnecessary noise in your workflow (for example, automated bot updates or bulk changes), ensuring that only meaningful updates reach your reports and SLA tracking.
For more information, refer to the documentation page.
Bug fixes
The following bugs are fixed in this release:
We’ve fixed an issue where some users encountered an
ECONNREFUSEDerror while retrieving secret values from the Lambda layer. The retrieval process is now more stable and reliable, preventing unexpected interruptions.
Questions and feedback
Explore exciting features, pricing updates, reviews, and more on the Marketplace.
Stuck with something? Raise a ticket with our support team.
Do you love using our app? Let us know what you think here.
Credits
Thank you to our valued customers! Your incredible support and feedback inspire us to improve continuously. We appreciate your trust in Time to SLA!