Cloud Migration Resources
Planning a Cloud migration? These resources can help you get started:
→ Time to SLA Cloud features – Review Cloud features and understand key differences between DC and Cloud.
→ Migration support from Appfire – Learn how we can help you migrate smoothly.
How to enable detailed logging
Appfire apps contain detailed logs that help us to identify and locate any problems you may encounter while using our products. In Jira, detailed logging is disabled for add-ons by default. This article describes how to enable detailed logging for Snapbytes products.
On this page, you will learn how to enable detailed logging.
Log in to Jira as an Administrator.
Click the cog icon to open the Jira Administration menu.
Go to System. The Jira Administration page will appear.
Click Logging and Profiling in the menu on the left-hand side.
Find the Default Loggers headline and click Configure Logging Level for Another Package.
The Configure logging level for another package screen will pop-up.
Enter
com.tuncaysenturk.jiraandcom.snapbytesas the Package Names.Set Logging Level as DEBUG.
Click Add.
Logs will be written in <JIRA HOME>/log/atlassian-jira.log.
Remember that any changes you made in logging levels will be cleared when you restart the server.
To get better assistance, first enable logging for the add-on, then reproduce the problem and share the related interval of resulting logs with us.
Attention
Make sure that you change the log level from DEBUG to WARN after sharing the results. Otherwise, it may result in MBs/GBs of log files in a while.