Using Configuration Manager for Jira while behind a firewall

 Problem

Certain CMJ app functionalities(e.g., Snapshot creation, analysis, deployment) may not work if used behind a firewall or a corporate network with high-security standards.

 Solution

Your network admin must allow or whitelist the following addresses :

• https://[JIRA Base URL]/secure

• https://[JIRA Base URL]/rest/configuration-manager/*

In general, all REST resources used by CMJ are using this path.

Additional Notes

Since Integrity Check and Power Admin are also part of CMJ, they have their respective REST Resource paths, which you may also need to allow:

• Power Admin → https://[JIRA Base URL]/rest/power-admin/*

• Integrity Check → https://[JIRA Base URL]/rest/integrity-check/*

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