How to retrieve debug logs for Wittified apps in Jira

This article explains how to get debug logs for the following Appfire apps in Jira.

• Delegated Project Creator for Jira
• Announcer for Jira
• Delegated Project Admin Pro for Jira
• Delegated Group Management in Jira

Instructions

1. Log into your Jira instance as Jira administrator and navigate to (Cog Wheel) > System > Logging and Profiling page.
   
2. In the Default Loggers section, click the Configure link:
   
   
3. Add Package name as com.wittified, select Logging Level as DEBUG and click Add to apply the changes.
   
   The added package can be seen under the Package name:
   
   
4. Perform the action that is causing the issue again.
5. Generate a support zip file and share/save it as required.
   

Generating a support zip file

1. Log into a Jira instance as administrator and navigate to (Cog Wheel) > System > Troubleshooting and support tools.
   
   
2. Select Create support zip and click Create zip.
   
3. Once the support zip is generated, click Download zip: