How to get Acceptance reports in the Announcer For Jira app

Owned by Camilo Galleguillos
Nov 21, 2022
1 min read

An Acceptance report gives you detailed information about users' acceptance of an announcement. This article explains how to get the Acceptance report for an announcement configured in the Announcer for Jira Server app. 

Instructions

  1. Login to Jira as an Administrator.
  2. Click Cog menu () > Manage apps.
  3. From the sidebar on the left, click Announcements under the ANNOUNCER FOR JIRA section.
  4. Go to the required announcement under Active Notifications in the Announcer Configuration page.
  5. Click  to see the Acceptance report.

Acceptance report details

  • The first section displays the total number of users and the average time taken to acknowledge the announcement, per user type (anonymous or real). The second section in the report shows further details like:
    • the user names;
    • if they accepted the announcement;
    • the timestamp when the announcement was acknowledged; and,
    • the Dwell Time, that is, the time taken to dismiss the announcement.
  • When you hover over a User Name link, you can view the profile of that user.
  • Click Export to CSV, on the top-right corner, to export the Acceptance report in CSV format.