FAQs for Delegated Project Creator for JIRA app

Overview

This page addresses some of the most frequently asked questions about the functionality of the Delegated Project Creator for JIRA app.

FAQ


 How to change the configuration of the template?
Click Edit icon (), to the right of the respective template, to open the Edit Project Template screen. This screen allows you to define the configuration for any project created with this template.
 How to configure the Project Template settings?
  1. Log in to your Jira instance as an administrator.
  2. Select the Cog menu () > Manage apps.
  3. Select Project Setting Templates under the DELEGATED PROJECT CREATOR section from the left sidebar.
  4. Enter the Name and Description details. Click the ( + ) icon to create a new template. 

 Does the app support Java 11?

Yes, the app version 3.4 onwards supports Java version 11 with Jira version 8.1.

 Who can configure the Project Templates?
Only Jira administrators can configure Project Templates.
 How can I raise a request for new project creation?
If Jira administrator has given you the Request New Projects permission, then you can submit a request to have a new project created.

The steps to grant permissions to a group are:

  1. Navigate to Cog menu  > Apps.
  2. Locate the Delegated Project Creator section in the left sidebar and select Project Request Settings.
  3. From the Request Permissions tab, select a group to add from the dropdown and click Add group to Requestors.
 Does Issue Schemes supports the Epic Links?
No, Issue Schemes do not support  Epic links. To get updates, please refer to the PCFJ-467 Improvement request. You can expect this feature in the near future.
 How do I know which user has created the project from the template?
In the Project Creation Report screen, the Creator column shows the usernames who have created projects. Only Jira administrators can view the Project Creation Report screen.
 I am not able to see the 'Create project from template' option in the Project drop-down. What went wrong?

You must belong to a group that has been given permission to create projects from templates. Contact your Jira administrator for more details.

 How can we find out when a project was created?

In the Project Creation Report screen, the Creation Date column displays when the project was created. Only Jira administrators can view the Project Creation Report screen.

 Can we include issue type Sub-task in Issue Scheme?
Yes. You can read more about this feature in the Administrator Guide.
 Who can view and track the project request status?

Jira administrators can view any current outstanding project requests by traversing to Projects > Project Creation Requests. This screen displays the status of the projects.

 Can we schedule project notifications?

Yes; only Jira administrators can specify when email notifications can be sent from the Configure Project Notifications Settings page.

 How to export the project creation report?

We can export the Project Creation Report in CSV format.

Follow the steps:

  1. From the Cog menu () > Manage Apps.

  2. Locate the Delegated Project Creator section in the left sidebar.

  3. Click Project Creation Report to view the list of projects created using the app.

 Can we create a project from the specified template using REST API?

Yes; the Delegated Project Creator for Jira REST APIs are used to interact with the app remotely. It provides the REST API for common features such as creating a project from a specified template, getting a list of available project templates, and so on.

REST API URL relative to your Jira Instance looks something like https://your.jira.url/rest/projecttemplates/1.0/create-templates.

MethodPathDescription
POST/createCreates a project from the specified template.
GET/allReturns all available templates to the user executing the query.
GET/item/{id}Returns more detailed information, including projects and the list of owners, to the user. The user then selects the information needed to create a project.
 Where you can ask question related to the app?

Our support team actively monitors the Atlassian Community and our own Delegated Project Creator for JIRA to guide new users.