Comala Document Management Data Center | Pending Approval is not showing in the Document Actions report

Comala Document Management Data Center | Pending Approval is not showing in the Document Actions report

This article explains how to resolve the pending approvals issue that does not appear in the Document Actions report.

Symptoms:

  • Set the parameter, type=user.

    image-20240611-071857.png
  • Configure the approval in the workflow state in the Builder:

Or in the Workflow markup:

{state:In Testing|approved=In Approval|rejected=In Review|updated=In Review|taskable=true} {approval:Test user|user=@Test user@} {state}
  • The approval was still not showing in the Document Actions report for pending approvals.

  • If the “Limit who can approve and/or assign” option is configured, the users are not considered assigned to the page. Instead, the page admin can only restrict which users are allowed to review the page and grant them permission to approve or assign it.
    With this configuration, the approval will not be shown in the Document Actions report.

Solutions:

  • Set the parameter, type=user.

  • Check the approval configuration option in the workflow states: Set all reviewers that have to approve.

image-20260424-075438.png

 

Or in the workflow markup:

  • The user needs to add an ampersand symbol (and) to indicate that the user Test user is being assigned to the page.

{state:In Testing|approved=In Approval|rejected=In Review|updated=In Review|taskable=true} {approval:Test user|user=&@Test user@} {state}

The approver appears on the approval screen.

image-20260424-075328.png

The pending approval is now showing in the Document Actions report.

For more details, please check the documentation here:

Document Actions Report Macro

My Document Actions - Profile