INFOSEC-related (information security) questions

Owned by Pablo Vergara
Mar 30, 2023
1 min read

  • Do you store any data on your side - between Tableau and Jira? If you do, then do you encrypt it?

All the Jira data being pulled by the connector passes through our servers. Data is stored temporarily for transformation and is deleted once it has been transferred to Tableau. In addition to this, the app stores installation information, user account ids, timezone, and information required to connect to Jira. We do not store personal information such as name or email in the database.

  • What encryption protocols do you use?

Storage disks are encrypted via AWS-provided encryption. All the transition happens over HTTPS, so the data is encrypted using SSL. The version of SSL we are using for encryption - is TLS1.3, X25519, AES_128_GCM (encryption algorithm).