JSU Data Center to Cloud Migration Checklist

To assist in your migration, you can use the following checklists for migrating JSU from Data Center to Cloud.

	Checkpoint	Solution

	Checkpoint	Solution
1	Install JSU on Jira Cloud	Confirm JSU is installed and licensed (trial or paid) on the target Jira Cloud instance. Ensure: JSU Data Center is licensed, and the version is preferably the latest. JCMA (or CMJ) is the highest compatible version with Jira Server/DC
2	Review feature compatibility	Gain a clear understanding of the feature differences between JSU Data Center and Cloud. Refer to JSU Server/DC vs Cloud feature comparison to identify any unsupported features.
3	Check JSU DC usage	Identify where JSU is used in your Jira DC instance to enable comparison after migrating to the Cloud. You can use one or more of the following methods: Refer to How to get the JSU usage statistics for Jira workflows Use XML export or workflow editor. You can also refer to https://marketplace.atlassian.com/apps/1230311/app-usage-for-jira?hosting=datacenter&tab=overview
4	Test migration	Perform a test migration to identify any potential issues in advance; this helps ensure a smoother production migration.

	Checkpoint	Solution

	Checkpoint	Solution
1	Fix errors and warnings listed on the Cloud JSU Migration Reports page	On the JSU Migration Reports page of the target Cloud instance, review all the tabs and resolve the listed issues. Refer to JSU migration reports for details. Ref
2	JSU rules loaded	Go to JSU → My Workflows and confirm all rules are listed and enabled. Refer to My Workflows for more details.
3	JCMA automatically migrates JSU Data Center conditions and validators that exist natively on Jira Cloud to their native equivalents. This is done outside of JSU’s control.	Once the migration to Cloud is complete, based on your requirements, remove the migrated Jira Cloud native workflow validators and conditions; manually add the required JSU validators and conditions. Refer to JSU Rule Builder - Conditions and JSU Rule Builder - Validators
4	Review Execution Logs	Go to JSU → Execution Log to investigate any failures or errors.
5	Key workflow transitions test	Create test issues and run transitions to validate expected automation behavior.

Q: Why are some post functions, validators, and conditions missing after migration?
A: Some features aren't supported in Cloud. Use the Feature Comparison Table.
Q: Why does %%CURRENT_USER%% insert an ID?
A: In Cloud, this macro returns a user Account ID. Use a User Picker field to render names properly.
Q: Why don’t the post functions work after migration?
A: Verify if the user has the necessary permissions in the permission scheme. As a workaround, try executing the post function using the JSU Add-on user account.
Q: JSU post function failed; what now?
A: Go to JSU → Execution Log, find the failure, and contact Appfire support with the Log ID.
Q: Why is migration stuck at 0%?
A: Check if the Cloud instance URL has changed after installing the app; if so, then reinstall the app on the Cloud instance.
Q: How do I know if migration is still running?
A: Migration could be completed. Check the backend logs.