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How to resolve "table 'arthash' is full" error in Arsenale Dataplane app

How to resolve "table 'arthash' is full" error in Arsenale Dataplane app

This article explains the steps to be followed if there is an error, ''Got SQL exception transforming JQL: The table 'arthash' is full”, while generating a report with the Arsenal Dataplane app.

 Instructions

  1. Login to Jira with administrator permission.

  2. Navigate to Manage apps → Manage apps.

  3. Expand Arsenale Dataplane app. Click on Disable & then enable the app.

  4. If you still face any issues then empty the data plane's 'arthash' db table by running the following query in the database.

    DELETE FROM arthash;
  • Make sure to have proper back up database tables before performing DELETE Operation.

  • As a best practise, perform the steps in the stage environment before doing so in the production.

 

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