Invalid URL format during the setup process of TFS4JIRA Cloud Native

Owned by Adriana Hernandez, created
Last updated: Aug 05, 2024
1 min read

 Problem

Invalid URL format while setting up TFS4JIRA Cloud Native

Unable to add Azure Connection due to an invalid URL format.

For example:

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 Solution

First, it is important to confirm that the AzureDevOps instance URL is a Cloud environment and not a server URL. If the URL is from an Azure DevOps server, the TFS4JIRA Self-Hosted app should be used instead of the TFS4JIRA Cloud-native app.

If the AzureDevOps instance is Cloud, then ensure that the new URL format is being used.

  • https://dev.azure.com/{organization} (new)

  • https://{organization}.visualstudio.com (legacy)

TFS4JIRA Cloud Native does not accept the legacy ADO URL; the correct URL format to use is the New ADO URL.

For more information, refer to the following Azure DevOps documentation: https://learn.microsoft.com/en-us/azure/devops/extend/develop/work-with-urls?view=azure-devops&tabs=http

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